City Water, Light, and Power

1) What services does CWLP offer to customers? (Check all that apply)
Electric (Electric Home)
Water (Water Home)
Sewer
Wastewater Treatment
Municipal Gas
Streets/Road Repair
Telecommunication (Fiber Optics)

2) How many miles of power lines are in the CWLP service territory?
Over 200 miles
Over 600 miles
Over 1000 miles

3) What is the best way to get current CWLP Power Outage information? (Check all that apply)
CWLP Online Outage Map (Outage Map)
Messaging a Friend
Calling Electric Dispatch (217.789.2121)
CWLP Facebook or Twitter pages

4) How many megawatts is Dallman Unit 4 and how much on average is CWLP Customer load?
Dallman Unit 4 is 200 MW and Average Customer Load is 350 MW
Dallman Unit 4 is 207 MW and Average Customer Load is 195 MW
Dallman Unit 4 is 195 MW and Average Customer Load is 100 MW

5) In what year did the City of Springfield begin commercial electric sales?
1896
1915
1935

6) What charitable efforts can customers donate to that are collected on the CWLP bill? (Check all that apply)
Project RELIEF low income winter energy assistance (Project Relief)
United Way
Round Up your monthly bill to help the homeless (Round Up)

7) If your bill is high, what are ways to get help? (Check all that apply)
Call Customer Service (217.789.2030)
Call CWLP for bill analysis and energy savings tips (217.789.2070)
Look on the CWLP website for list of assistance agencies and contact information (Bill Assistance)

8) What is the phone number for CWLP Electric Dispatch for trouble reporting?
789-2030
789-2121
789-2000

9) What are the ways to pay your CWLP bill (Check all that apply)
E-check
myCWLP.com online account management  (myCWLP Online)
By Phone
By Drive Thru
By Walk In
By Mail
By Payment Drop Box

10) What is the monthly cost to participate in CWLP’s mySolar program? (mySolar Program)
$10.50 per 100 KWH block
$4.40 per 100 KWH block
.20 cents per 100 KWH block