The rates and billing policies governing water and electric service from CWLP are under the sole
control of the Springfield City Council. The rate
information provided on this site is subject to change by ordinance of the Council.
The current rates took effect March 1, 2011.
Bills issued to CWLP water customers also contain charges for sewer and sanitary service. The sewer portion of
the sewer/sanitary rates is recommended by the City's Department of Public Works (Sewer Division)
and approved by the Springfield City Council, while the sanitary portion of the sewer/sanitary
rates is set by the Sangamon County Water Reclamation District. CWLP merely provides a
billing service for the sewer/sanitary charges levied by those two agencies.
CWLP's standard water Rate 10 is available to residential, commercial and industrial customers
for water supplied to meters at service addresses located within the Springfield city limits.
The minimum monthly bill will be equal to the meter charge.
CWLP's standard water Rate 11 is available to residential, commercial and industrial customers
for water supplied through meters at service addresses located outside the Springfield
city limits but not within Southern View. The monthly meter charges and water rates listed
below are set at 130% of the meter charges and water rates specified
for Rate 10. The minimum monthly bill will be equal to the meter charge.
CWLP's standard water Rate 12 is available to residential, commercial and industrial customers for water
supplied through meters at service addresses located in Southern View.
Water rates for customers served under this rate schedule are set at 130% of the water
rates specified for Rate 10. The monthly meter charges are also set at 130% of the meter charges
specified for Rate 10, plus 50¢. In addition to the charges listed below, the Village of
Southern View levies a 5% municipal utility tax on its customers. The 50¢ added on to the meter charge
covers the City of Springfield's costs of administering that tax for the village.
The minimum monthly bill will be equal to the meter charge.
CWLP retail water service is available to all residents and businesses inside the Springfield
city limits, as well as to certain areas outside the city, including Leland Grove
and Southern View. The billing unit for water service is 100 cubic feet, which
is equivalent to 748 gallons. The average residential customer uses approximately
three units of water each month for each person living in the household.
CWLP has different water rate classification schedules,
which are based on where the customer is located, along with a fire protection line service rate.
Standard water service rate schedules apply equally to both residential and business customers;
the fire protection line service rate is applicable only to business properties with fire
protection water lines. Rates for standard water service include a flat readiness-to-serve meter
charge, based on the size of the meter, and separate charges for the volume of water consumed.
With the exceptions noted in the panel below, all CWLP retail water customers are assessed a fee to cover the cost of waste water treatment.
The charge is collected by CWLP on behalf of the Sangamon County Water Reclamation District and, for Springfield city residents,
the Springfield Office of Public Works.
CWLP receives only a small portion of this fee to cover its administrative costs.
There are three different sewer rate classification schedules – Sewer Rate 10, Sewer Rate 11, and Sewer Rate 12 – depending on where your property is located and, in
the case of customers located inside the city, on the size of the water meter. (Note: 1-1/4" meters are not available for installation.) All rate classifications apply
equally to both residential and business customers. Rates consist of both a monthly meter charge and a per-unit usage charge. The minimum monthly bill for each sewer customer,
regardless of rate classification, will be equal to the monthly meter charge.
Sewer rates and monthly customer charges are based on the amount of funding that has been determined necessary for the Sangamon County Water Reclamation District and the Springfield
Public Works Department to install, upgrade and maintain an adequate sewer and sanitary system for residents of the Springfield metropolitan area. All of the sewer/sanitary-related
charges paid by CWLP water customers who are located outside of the Springfield city limits go to the Sangamon County Water Reclamation District. Sewer/sanitary-related charges paid by water
customers located inside the Springfield city limits are split between the Reclamation District and the City's Office of Public Works Sewer Fund. The table in the Sewer
Rate 10 panel below shows how charges paid by Rate 10 water customers (those living inside the city limits) are split between these two governmental entities. For more information about
sewer charges, how they are set, and how the collected revenues are used, contact the Springfield Office of Public Works 217.789.2255 or the Sangamon County Water Reclamation District 217.528.0491.
The sewer rates listed below are effective July 1, 2016.
The Reclamation District charges listed below are effective May 1, 2016.
Sewer charges will be waived for customers on septic systems who have provided the CWLP Customer Service Office with an affidavit approved by the City's Office of Public Works.
This affidavit can be obtained in Room 201, Municipal Center West, 7th and Monroe Streets. For further information, call 217.789.2250.
Customers who install sewer revenue meters can avoid paying sewer charges on any water use that is not expected to enter the sewer system.
Typically, such uses include lawn and garden irrigation, pool filling, and other high volume outdoor activities.
In a property with a sewer revenue meter, the plumbing is split so that water expected to enter the sewer system (typically all indoor and some outdoor uses) passes through the sewer revenue meter.
Water that will not pass into the sewer system does not pass through this meter. The customer will pay sewer and sanitary charges only for the amount of water measured by the sewer revenue meter.
Sewer revenue meters must be obtained from CWLP. The cost of these meters varies, depending on the size of the meter required. The customer must hire a licensed plumber for the meter installation
(which could involve extensive alterations to an existing plumbing system), and will be responsible for all annual inspection and maintenance costs. For more information about sewer revenue meters,
call the CWLP Water Department at 217.789.2323.
Upon request, CWLP will provide any business customer with a water service line dedicated solely to premise fire protection. This line is not metered; the customer is
charged a flat monthly rate for the service based on a readiness-to-serve charge of $5.56 per inch of diameter of the fire service line that has been installed. No customer
with an unmetered fire protection service line is allowed to tap into that line for any other purpose. The existence of such a tap or other connection is a violation of the City Code.
Fire protection line service is available only to CWLP commercial customers.