Are you behind on your CWLP bill or in need of a payment plan? Contact our Customer Service Office at 217.789.2030 or through online account management messaging at myCWLP.com. Be sure to include your name, street address, and phone number to be reached at in any written correspondence to our office.
In addition, we offer a
Level Payment Plan that makes it easier for you to budget for your water and electricity expenses because your utility bill will be the same amount each month. Under this plan, you can avoid the peaks and valleys of seasonal electric and water usage and get a monthly payment that is calculated based on your average electric, water and sewer usage over the prior twelve months. Your account will then be reviewed annually -- more frequently, if your usage should change dramatically.
