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City Water, Light & Power supplies domestic water for more than
44,000 Springfield residential and business customers. The utility also
provides retail water service to over 6,600 customers in Southern View,
Leland Grove and certain unincorporated areas around the city. Wholesale
service is provided to several other adjacent communities, including
Chatham, Grandview, Jerome, Loami and Rochester. More information
about our outside-the-city retail and wholesale water customers
can be found elsewhere on this website. The population of CWLP's total service territory
is more than 155,000.
The Water Division is responsible for planning, constructing and
maintaining the city's integrated
water supply,
purification, and
transmission and distribution system—which includes Lake Springfield,
the lakeside Water Purification Plant, five water storage tanks, and
over 600 miles of water mains. The Division's primary mission is to
ensure that all utility customers will have a safe and plentiful water
supply in both the immediate and long-term future. Toward this end, the
Division operates a 24-hour laboratory where chemists and plant
operators consistently and continually check
drinking water quality. Division
employees are also actively involved in searching out the best options
for protecting our current supply source and planning for long-range
needs.
For more information about CWLP's Water Division,
select any
of the topics or subtopics listed in the left-hand column of this page.
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Last update:
03/17/10
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Water
outage or other
water emergency? Call 789-2323. |
Check out our online
pamphlet,
Protecting Against Backflow Contamination to see how
you can help protect our water supply.

To view this pamphlet online, you
need Acrobat Reader. To download a free copy, click the icon below.
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Did
you know? CWLP water customers
are billed based on the units of
water used each month.
One unit equals 748 gallons. The average Springfield household uses about
3 units of water per person per month.
Our
Water Rates
page contains information on the cost per unit CWLP water customers
pay. |
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Make a comment.
Ask a questions.
Report a problem.
Use our
feedback
form or
send us an email. For
electrical outages or emergencies, call 789-2121. For water
outages or emergencies, call 789-2323. |
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Planning a landscaping or other digging
project?
Call JULIE (Joint Utility
Locating Information for Excavators) before you dig!
Click
here for details. |
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