Photo of CWLP Water Truck, 1916
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CWLP home page.
CWLP web site table of contents.
Management team bios; Organizational chart; Contact information; Community outreach programs; Employment opportunities.
Power generation; Transmission & distribution; Tree trimming/line clearance.
Water purification; Drinking water quality; Water distribution system; Outside-the-city water customers; Water conservation; Water rates; Sewer fees.
Lake water quality, including e.coli monitoring results; Lake water levels; Water sports; Lake parks and reservation information; Lake real estate/property leases.
How to sign up for, transfer or terminate service; Updating your account records; Reading meters; Senior Citizen Discount Rate; Bill payment options; Understanding your bill; Electric, water and sewer rates.
Energy efficiency information; Energy Rebates (heat pumps, water heaters, insulation); Energy efficiency FAQs; Energy audits and technical assistance; Water conservation.
Special services for our business customers; Economic Development Rider; Business Energy Update.
Current news and information about CWLP activities.
Link to City of Springfield web site.
Contact information for comments or questions concerning CWLP web site.

 

Water Division Statement Graphic

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City Water, Light & Power supplies domestic water for more than 44,000 Springfield residential and business customers. The utility also provides retail water service to over 6,600 customers in Southern View, Leland Grove and certain unincorporated areas around the city. Wholesale service is provided to several other adjacent communities, including Chatham, Grandview, Jerome, Loami and Rochester. For more information about our outside-the-city retail and wholesale water customers, click here.  The population of CWLP's total service territory is more than 155,000.

The Water Division is responsible for planning, constructing and maintaining the city's integrated water supply, purification, and transmission and distribution system ­ which includes Lake Springfield, the lakeside Water Purification Plant, five water storage tanks, and over 600 miles of water mains. The Division's primary mission is to ensure that all utility customers will have a safe and plentiful water supply in both the immediate and long-term future. Toward this end, the Division operates a 24-hour laboratory where chemists and plant operators consistently and continually check water quality. Division employees are also actively involved in searching out the best options for protecting our current supply source and planning for long-range needs.

 
City Council approves 4-step water rate increase to fund construction of new pumping station and other infrastructure improvements. Find out more.

 

View a video showing the need for a new CWLP Pump Station.

You must have Windows Media Player to view this video.


Planning a landscaping or other project that will involve digging?
First call JULIE (Joint Utility Locating Information for Excavators) at 1-800-892-0123. JULIE will arrange for representatives from your utility service providers (electricity, water, cable, gas, telephone) to come to your property and mark the location of each underground service.

If you dig without calling JULIE first, not only could you be putting your life and property in danger, you can be held financially liable for any damages occurring to utility property.

 

Want to know what backflow contamination is and how you can prevent it from endangering our water supply? Check out our pamphlet, Protecting Against Backflow Contamination.

To view this pamphlet online, you  must have Adobe Acrobat or Adobe Acrobat Reader. For a free copy of Adobe Acrobat Reader, click on the icon below.

Adobe Acrobat Reader Download

 

Did you know? CWLP water customers are billed based on the number of units of water they use each month. One unit of water equals 748 gallons, and the average Springfield household uses about three units of water per person per month.

For information regarding the cost per unit of water paid by CWLP water customers, see our Water Rates page.

For more information about the CWLP Water Division, select any of the underlined topics below. If a topic is not underlined, it is not yet accessible. The CWLP website is undergoing continuous updating and expansion, so if the subject you are interested in is not yet available, please check back soon.

WATER PURIFICATION
TRANSMISSION AND DISTRIBUTION
ENSURING AN ADEQUATE WATER SUPPLY
OUTSIDE-THE-CITY WATER CUSTOMERS
WATER CONSERVATION
WATER RATES
SEWER RATES
PROBLEMS/QUESTIONS?
WHAT'S NEWS?


Last Updated: 04/30/08


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