This is the top-of-the-page graphic for the Service Connections page. In addition to the page title, there is a photo of hands under the running faucet of a kitchen sink. The graphic also contains a CWLP seal and wording to identify the page as being part of the Water T and D section of the City Water, Light and Power website.

TRANSMISSION &
DISTRIBUTION
Water Mains
Storage Tanks
System Maintenance
Fire Hydrants
Water Geographical
Information System (GIS)


















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Customers have interactions most with the service line portion of the CWLP water system that brings water to their homes or businesses. Currently, there are over 51,000 metered water service connections to the system. These connections range from 5/8 inch to 10 inches in diameter, with 96% being one inch or smaller. A service is generally composed of: a connection to the main, a control valve and connective piping, a water meter, and (for 75% of services) a meter pit. In 2010, a total of 236 new service connections were installed on the CWLP water system.

A variety of materials have been used for water services and are still present in the CWLP system. Galvanized iron, lead and copper have been used for connective piping.

As far as maintenance of service lines is concerned, CWLP maintains the portion of line that extends from the water main to the shut-off valve located near the street or in the customer's water meter pit. The property owner is responsible for any repairs or replacements required to the section of line after the shut-off/meter pit.

For more information about CWLP's water transmission and distribution system, or about the Water Division in general, select any of the topics or subtopics listed in the left-hand column of this page.

 

 

 

 

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Last update: 08/01/11

View a video showing
the need for a new
CWLP pump station.




Drinking Water Quality Report. Clicking on the image will take you to the Water Quality Report page, where you can access an online copy of CWLP's latest Water Quality Report.



Check out our online pamphlet, Protecting Against Backflow Contamination to see how you can help protect our water supply.
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Did you know? CWLP water customers are billed based on the units of water used each month. One unit equals 748 gallons. The average Springfield household uses about 3 units of water per person per month.

Our Water Rates page contains information on the cost per unit CWLP water customers pay.

 
 

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Use our feedback form or send us an email. For electrical outages or emergencies, call 789-2121. For water outages or emergencies, call 789-2323.




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