This is the top-of-the-page graphic for the Site Map page. In addition to the page title, there is a photo of a smiling CWLP power plant employee. The graphic also contains a CWLP seal.




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ABOUT CWLP
Contact Information
   - key personnel
   - programs and services
   - frequently contacted
    
offices
Management Team
   - general manager
   - chief utilities engineer
   - manager of
     administrative services
   - water division director
   - regulatory affairs
    
manager
   - finance director
Outreach Programs
   - arbor day
   - bill inserts
   - online dispatch
   - powertown electrical
     safety program
   - speakers bureau
Employment
Photo Album



THE ELECTRIC DIVISION
Electric Generation
   - power plants
       - Dallman Power Station
       - Dallman 4 Power Station
       - Lakeside Power Station (ret.)
       - peaking turbines
       - diesel generators
   - wind power
Electric T&D
   - electric dispatch center
   - electric geographical
     information system (GIS)
   - restoring electric service
       - how we prepare to deal
         with an outage
       - prioritizing power
         restoration
       - what you should do if
         your power goes out
       - when will your power
         be restored?
       - whose power will be
         restored first?
       - your neighbors power
         has been restored but
         yours is still off
       - help us restore your
         power / update your
         account information
   - ties to the grid
   - learn how to interconnect
     to CWLP's transmission
     system
Fiber Optics
   - commercial customer
     access to CWLP's
     fiber optic network
Tree Trimming
   - tree trimming methods
Security Lighting
   - security lighting fees –
     light only
   - security lighting fees –
     pole and light combo
Electric Safety
   - electric circuit
   - preventing electrical fires
   - preventing electrical shocks
Electrical Contractor Info
   - rules and specifications for
     electric service
   - customer-owned
     generator form
   - net metering contract
   - contract for on-site
     generator interconnection
   - application for commercial
     electric service
   - 200a residential load
     data sheet
   - cwlp-approved meter
     sockets
Smart Energy Forum



THE WATER DIVISION
Water Purification
   - water plant operations
       - purification process
         overview
       - clarifiers
       - filtration
   - drinking water quality
       - water quality report
Water T&D
   - system maintenance
       - dead end ties
       - meter pit cut-ins
       - replacing deteriorated
         water mains
       - replacing galvanized
         risers
       - replacing old meters
       - valve replacement
         and insertion
   - water mains
   - storage tanks
       - storage tank photos
   - service connections
   - fire hydrants
   - water geographic
     information system (GIS)
Outside-the-City Customers



LAKE SPRINGFIELD
Lake Springfield Turns 75!
Lake Water Quality
   - aquatic organisms
   - undesirable aquatic
     organisms
   - e. coli monitoring results
   - microorganisms
   - nutrients and algae
     production
   - sampling programs
   - soil erosion
   - lake springfield
     watershed planning
     committee
Lake Water Levels
  - lake water level table
  - how lake water levels
    are maintained
  - how water levels
    are measured
Water Sports
  - boating
       - boat launches
         and docks
       - boat registration
         and licensing
       - boat licensing fees
       - boating safety classes
       - boating rules
  - fishing
       - fish consumption
         advisory
       - fish species
       - fishing licenses
       - fishing rules
       - holding fishing
         tournaments on
         lake springfield
       - dissolved oxygen and
         temperature levels
  - swimming
       - designated swimming
         areas
       - swimming health
         advisory
Lake Parks
  - special park facilities
       - beach house and
         recreation room
       - bridgeview park
         building
       - handicap-accessible
         parks and park facilities
       - pavilions
       - uncovered picnic areas
       - softball diamonds
Real Estate
Lake Land Use Plan
Lake Maps
  - lake map
  - parks map
  - e. coli monitoring map
  - dissolved oxygen and
     temperature readings
     map



CUSTOMER SERVICE
Your CWLP Account
  - sign up for new service
  - change your
    service address
  - terminate your service
  - update your
    account records
  - how to pay your bill
       - automatic withdrawal
       authorization form
       - pay your bill by
         credit card or e-check
  - bill assistance programs
       - contribute to
       project relief
       - project relief
         donation form
  - how to read your CWLP
    residential bill
  - how to read your CWLP
    commercial bill
  - level payment plan
  - senior citizen discount
  - round up to end
    homelessness
Reading Meters
  - reading your own meter
  - why meters aren't read
Rates
  - residential electric rates
       - rate 30
       - rate 31
       - rate 32
       - rate 33
       - rate 34
       - rate 35
       - rate 36
       - rate 37
  - business electric rates
       - rate 40
       - rate 41
       - rate 42
       - rate 44
       - rate 46
       - rate 47
       - rate 48
       - rate 58
  - water rates
       - rate 10
       - rate 11
       - rate 12
  - fire protection line rates
  - sewer rates
  - security light rates



ENERGY
SERVICES OFFICE
Renewable Choice Program
ESO Programs & Services
  - appliance energy use
       - appliance energy use
         chart
  - money-back home
    energy audit
  - technical assistance
  - efficiency rebates
       - citylights commercial
         lighting rebate
       - heat pump rebate
       - commercial water loop
         heat pump rebate
       - dealer heat pump rebate
       - super-charged
         insulation rebate
       - air conditioner rebate
       - water heater rebate
       - dealer water heater
         rebate
       - refrigerator rebate
       - commercial
         retro-commissioning
         rebate
       - solar rewards rebate
  - low-cost/no-cost
    efficiency workshops
        - low-cost/no-cost
          workshop schedule
  - efficiency literature
  - water conservation
  - commercial solutions
    e-newsletter
  - neighborhood news
     waste and recycling
     newsletter
Efficiency Ratings
  - appliance efficiency
    ratings
  - building material
    efficiency ratings
Energy Systems
and Technologies
  - efficiency glossary
Ask the Energy Experts
  - faq: the advantages of
    window film
  - faq: improving attic
    ventilation
  - faq: building energy
    efficiency into a new home
  - faq: calculating appliance
    energy use
  - faq: calculating the
    economic benefits of
    choosing high efficiency
  - faq: defining thermostat
    setback
  - faq: heat pump or
    air conditioner
  - faq: heat pumps vs.
    radiant heat
  - faq: improving home
    lighting efficiency
  - faq: insulating a brick wall
  - faq: building passive solar
    features into a new home
  - faq: replacing the whole
    air conditioner vs. just
     the a-coil
  - faq: replacing an old
    gravity furnace
  - faq: does shutting off air
    supply to unused rooms
    save energy?
  - faq: does siding increase
    a wall's r-value?
  - faq: the pros and cons of
    tankless water heaters
  - faq: using cfls in
     three-way lamps
  - faq: how cracks affect
    window efficiency
  - faq: economics of
    window replacement in
    uninsulated walls
Water Conservation
  - water-saver kit
  - watersense
  - smart irrigation



SPECIAL SERVICES
FOR BUSINESSES
Economic
Development Rider
  - rider details for
    industrial customers
  - rider details for
    non-industrial customers
CityLights Lighting Rebate
Efficiency Rebates



ONLINE SERVICES
Pay Your Bill Online
New Customer Application
Application for Transfer
of Service
Application for Termination
of Service
Senior Citizen Discount Application
Application for Commercial
Electric Service
Application for Temporary
Service for a Festival
Private Outdoor Lighting
Application
Reporting Your Own
Meter Reading Form
Update Your Account
Information Form –
Residential
Update Your Account
Information Form –
Commercial
Round Up to End
Homelessness Donation
Form
Automatic Withdrawal
Authorization Form
Customer-Owned Generator
Form
Contract for On-Site
Generator Interconnection
Net Metering Contract
200A Residential Load
Data Sheet
CityLights Application Packet
CityLights Project Worksheets (Excel format)
Dealer Water Heater Rebate
Application
Heat Pump Rebate
Air Conditioner Rebate Application
Insulation Rebate
Application
Commercial Building
Retro-Commissioning Rebate Application
Tree Selection and Planting
Pamphlet Order Form



WHAT'S NEWS


The list in the left-hand column of this page contains links to individual pages in this website. The color and type style of each page listing indicates its categorical location within the overall site layout.
 
Color/Type Style: Indicates:
RED  BOLD
UPPER CASE
a primary "portal" page, which contains introductory information about a general utility topic and leads you to additional pages that contain more detailed information about the topic
Blue Upper-
and Lower-Case
a secondary page, which contains additional, more specific information relating to the primary-page topic under which it falls
green lower-case a third-level page, which contains additional, more specific information relating to the topic of the secondary page under which it falls
bronze lower-case a fourth-level page, which contains additional, more specific information relating to the topic of the third-level page under which it falls

To access any page, just click on its title in the left-hand column of this page.

 

 

 

 

This is the Twitter logo. Clicking on it will take you to CWLP's Twitter page. This is the Find Us on Facebook logo. Clicking on it will take you to CWLP's Facebook page.

 

Last update: 01/20/12

Power outage or other
electric emergency? Call 789-2121.




Water outage or other
water emergency? Call 789-2323.




Pay your bill by phone or online. Click the dark blue button to find out more.



Power out? We're working to restore it. You can help. Click the yellow button to learn more.


Renewable Choice. Your Green option. Click the yellow button to learn more.



This is CWLP's Smart Energy Forum logo. Clicking on it will take you to a page that describes what CWLP is doing to earn the RP3 award.
We're working to make Springfield more energy efficient. You can help!



This is the CWLP Dispatch online newsletter logo.
Our online newsletter lets you keep up with what's going on at CWLP.  Read it.




Make a comment.
Ask a questions.
Report a problem.

Use our feedback form or send us an email. For electrical outages or emergencies, call 789-2121. For water outages or emergencies, call 789-2323.




This is the Round Up to End Homelessness program logo. Clicking on it will take you to a page that describes the program and how you can participate.

Your change can make
a change in Springfield
Round up your CWLP bill
to aid the homeless.



copyright 2010: City Water, Light & Power