Application for Transfer of Service to a New Location

Please read all instructions carefully before opening the online Application for Transfer of Service to a New Location.

1. Use this form only if you currently have CWLP service but will be moving to a new location in CWLP's service territory and wish to transfer your service to your new address. If you wish to completely stop your CWLP service, use the Application for Termination of Service.
2. To ensure you will be able to successfully use this form, your computer should be equipped with Adobe Acrobat or Acrobat Reader 8.0 or higher. You might not be able to submit or print the form using an older version of Acrobat. For a free download of the most recent version of Acrobat Reader, click on this icon:
3. After opening the form, complete all appropriate fields. (Fields identified by an asterisk must be filled in before you will be allowed to print or submit the form. Other fields are optional.)
4. If you wish to print a copy of the form for your files or for manual submission (see #7 below for instructions on how to submit the form manually), click the Print Form button at the bottom of the form.

NOTE: If you are unable to submit the PDF form even after downloading the latest version of Adobe Acrobat Reader, you might still be able to submit your account information update electronically by using our Microsoft Word version of this form.

5. If you wish to clear the data you have input into all of the fields, click the Reset Form button at the bottom of the form.
6. If you wish to submit the form electronically, click the SUBMIT button at the bottom of the form. A pre-addressed email message box containing your attached form will open. Click Send to submit the email.
7. If you wish to manually submit a printed copy of the form, you can mail or fax it to:
CWLP Customer Service Office
Room 101
Municipal Center West
Springfield, IL 62757
FAX: (217) 789-2026
8. CWLP will process your application for transfer of service within one business day of receipt. In some cases, we will be able to follow through on your request based solely on the information you provide in the application. However, in some cases, additional information or arrangements will be required, in which case a Customer Service Representative will contact you to work out details.
9. If you have questions about this application, call the CWLP Customer Service Office at (217) 789-2030 or email publicinformation@cwlp.com.

Now you are ready to open the online Application for Transfer of Service to a New Location (PDF version).



Last updated: 08/25/09