| 1. |
Use this form only if you
wish to stop receiving service from City Water, Light and Power. If you
are moving to another location inside Springfield's service territory
and wish to have your service transferred to your new address, use the
Application for Transfer of Service to a New
Location. |
|
2. |
To ensure your will be able
to successfully use this form, your computer should
be equipped with Adobe Acrobat or Acrobat Reader 8.0 or higher. You
might not be able to submit or
print the form using an older version of Acrobat. For a free download of
the most recent version of Acrobat Reader, click on this icon:
 |
| 3. |
After opening the form,
complete all appropriate fields. (Fields identified by
an asterisk must be filled in before
you will be allowed to print or submit the form. Other fields are optional.) |
| 4. |
If you wish to print a copy
of the form for your files or for manual submission (see #7 below for
instructions on how to submit the form manually), click the Print
Form button at the bottom of the form. |
| 5. |
If you wish to clear the
data you have input into all of the fields, click the Reset Form
button at the bottom of the form. |
| 6. |
If you wish to submit the
form electronically, click the SUBMIT button at the bottom of the
form. A pre-addressed email message box containing your attached form
will open. Click Send to submit the email.
NOTE: If you are unable to submit the PDF form even after
downloading the latest version of Adobe Acrobat Reader, you might still
be able to submit your account information update electronically by
using our Microsoft Word version of this form. |
| 7. |
If you wish to manually submit a
printed copy of the form, you can mail or fax it to: |
CWLP
Customer Service Office
Room 101
Municipal Center West
Springfield, IL 62757 |
| FAX: (217)
789-2026 |
| 8. |
CWLP will process your
application for service termination within one business day of receipt.
In some cases, we will be able to follow through on your request based
solely on the information you provide in the application. However, in
some cases, additional information or arrangements will be required, in
which case a Customer Service Representative will contact you to work
out details. |
| 9. |
If you have questions about
this application, call the CWLP Customer Service Office at (217)
789-2030 or email
publicinformation@cwlp.com. |
