Instructions for
APPLICATION FOR TRANSFER OF SERVICE
TO A NEW LOCATION
(Word version)

This form should be used to request termination of service at your current address ONLY if you are also requesting reinstatement of service under your name at a different address. To terminate service without reinstatement at a different location, use the Application for Termination of Service.

Current CWLP water or electric customers who are moving to a different location within CWLP’s service territory and who wish to have their service transferred from their current location to their new address may use the Application for Transfer of Service to a New Location to do so. To use the Word version of this form, your computer should be equipped with Microsoft Word. CWLP does NOT recommend attempting to complete and submit this form online using any other word processing software.

How To Use This Form

  1. Access the form by clicking on the “Open Application for Transfer of Service” link below.
  2. Answer all applicable questions. Just place your cursor inside each gray box and begin typing. All fields preceded by an asterisk (*) must be completed in order for your form to be processed.
  3. Save the completed application to your hard drive (please do NOT change the name of the file when you save it).
  4. Submit your application in person or by mail, FAX or email:

    1. To submit it in person or by mail or FAX, print out your saved file and either bring or mail it to the CWLP Customer Service Office, Room 101, Municipal Center West, Springfield, IL 62757; or FAX it to (217) 789-2026.
    2. To file it electronically, click here to open an email message box and then attach your saved file. You should have Microsoft Word to do this.

CWLP will process your application for service transfer within one business day of receipt. In some cases, we will be able to follow through on your request based solely on the information you provide here. However, in some cases, additional information or arrangements will be required, in which case a Customer Service Representative will contact you to work out details.

Call (217) 789-2030 if you have any questions about this application.

Open Application for Transfer of Service (Word version) 

For a PDF version of this application, click here. To complete and submit the PDF version online, your computer must be equipped with Adobe Acrobat 5.0 (or a later version) or Adobe Acrobat Approvals 5.0. You can open, fill in and print out the PDF version using Adobe Acrobat Reader, which you can download for free by clicking on the icon below. However, you will not be able to submit the form electronically.

 

Adobe Acrobat Reader Download

 

Last Updated:  05/01/08

 

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