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Account Information Update – Residential

Please read all instructions carefully before opening the online Residential Account Information Update form.

1. Use this form to update contact information in your CWLP residential account.
2. To ensure you will be able to successfully use this form, your computer should be equipped with Adobe Acrobat or Acrobat Reader 8.0. You might not be able to submit or print the form using an older version of Acrobat. For a free download of the most recent version of Acrobat Reader, click on this icon:
3. After opening the form, complete all appropriate fields. (Fields identified by an asterisk must be filled in before you will be allowed to print or submit the form.)
4. If you wish to print a copy of the form for your files or for manual submission (see #7 below for instructions on how to submit the form manually), click the Print Form button at the bottom of the form.
5. If you wish to clear the data you have input into all of the fields, click the Reset Form button at the bottom of the form.
6. If you wish to submit the form electronically, click the SEND FORM TO CWLP button at the bottom of the form. A pre-addressed email message box containing your attached form will open. Click Send to submit the email.

NOTE: If you are unable to submit the PDF form even after downloading the latest version of Adobe Acrobat Reader, you might still be able to submit your account information update electronically by using our Microsoft Word version of this form.

7. If you wish to manually submit a printed copy of the form, you can mail or fax it to:
CWLP Customer Service Office
Room 101
Municipal Center West
Springfield, IL 62757
FAX: (217) 789-2026
9. If you have questions about this form or about your CWLP account, call the Customer Service Office, 789-2030, or email publicinformation@cwlp.com.

Now you are ready to open the online Residential Account Information Update form (PDF version).


Last updated: 06/02/10