Pay Your Bill and
Manage Your Account
Online
Pay Your Bill by Phone or
with Online QuickPay
Customer Service
Applications and Forms
Electric Division
Applications and Forms
Rebate Applications
Donation Forms
Literature Order Forms
Report an Outage
Your Account
Comment? Question?
Problem?
Report It Here

 

Power out or other electrical emergency?
Call 789-2121.
Water out or other water emergency?
Call 789-2323.
Manage your CWLP account online.
View your bill.
Track your usage trends.
See your billing history.
Pay your bill.
Pay your bill by phone or with
online QuickPay (no registration required).
Learn how.
Have a question, comment or need to report
a non-emergency problem?
Use our online feedback form.
At CWLP, we want to make it as convenient as possible for our customers to conduct business with us. One of the ways we do this is by providing you online access to many of the forms you need to pay your bill, manage your CWLP account, or take advantage of special utility services and products. To find the form you need, click on the expandable blue panel below to see each of the forms listed individually by category or select the link to the appropriate category listed in the left-hand column of this page.

See the Full List of Online Services/Forms

Listing of Online Services/Forms
Available on This Site

Pay Your Bill or Manage Your Account Online
You'll be able to:
  - set up an online account, that will allow you to
    view your bill, pay your bill online, see your billing
    history, track your electric and water usage,
    update your account information,and more.
  - use our easy QuikPay option that allows you to
    pay your bill via the internet using a credit card,
    debit card or e-check without having to set up an
    online account.
Customer Service Applications and Forms
  - Account Information Update Form for
    Commercial Customers
  - Account Information Update Form for
    Residential Customers
  - Commercial Electric Service Application
  - Electric Heat Rate Application
  - Meter Reading Form
  - Project RELIEF Donation Form
  - Renewable Choice Application for Monthly
    Purchases
  - Renewable Choice Application for a
    One-Time Purchase
  - Round Up to End Homelessness Donation
    Form
  - Senior Citizen Discount Application
  - Temporary Service for a Festival or Other
    Special Event Application
  - Terminate CWLP Service Application
  - Transfer Service to a New Address Application
  - Vital Health Care (VHC) Letter and Form
Electric Division Applications and Forms
  - Commercial Electric Service Application
  - Customer-Owned Generation Form
  - Interconnecting to the CWLP Distribution System
    Application
  - Interconnecting to the CWLP Transmission
    System
  - Net Metering Contract
  - Residential Load Data Form
  - Security Lighting Application and Contract
  - Solar Rewards Rebate Application
  - Temporary Service for a Festival or Other
    Special Event
Rebate Applications
  - Air Conditioner Rebate Application
  - CityLights Commercial Lighting Rebate
    Application Packet
  - CityLights Project Worksheets (Excel Format)
  - Heat Pump Commercial Equipment
    Summary Sheet
  - Heat Pump Rebate Application for Commercial
    Customers
  - Heat Pump Rebate Application for Residential
    Customers
  - Insulation Rebate Application for Commercial
    Customers
  - Insulation Rebate Application for Residential
    Customers
  - Rain Barrel Rebate Application
  - Rain Sensor Rebate Application
  - Retro-Commissioning Rebate Application
    for Commercial Customers
  - Solar Rewards Rebate Application Packet
  - HE Toilet Rebate Application
  - Water Heater Rebate Application
Donation Forms
  - Donate to Project RELIEF
  - Donate to Round Up To End Homelessness
Literature Order Forms
CWLP HISTORY PUBLICATIONS
  - Order Form: Getting Here: Building CWLP
  - Getting Here: Building CWLP (view online)
  - Order Form: The History of Drinking Water
    in Springfield
  - The History of Drinking Water in Springfield
    (view online)
  - Order Form: The History of the Electric Division
    (Public Power in Springfield: Where We Came
    From and Where We're Heading)
  - Public Power in Springfield: Where We Came
    From and Where We're Heading (view online)
  - Order Form: The History of Lake Springfield
    (75: Lake History, 1935-2010)
  - 75: Lake History, 1935-2010 (view online)

CUSTOMER SERVICE OFFICE PUBLICATIONS
  - Order Form: Customer Service Policies
    Handbook
  - Customer Service Policies Handbook
    (view online)

ELECTRIC DIVISION PUBLICATIONS
  - Order Form: Trees and Power Lines: They Don't
    Mix
  - Trees and Power Lines: They Don't Mix
    (view online)
  - Order Form: The History of the Electric Divison
    (Public Power in Springfield: Where We Came
    From and Where We're Heading")
  - Public Power in Springfield: Where We Came
    From and Where We're Heading (view online)
  - Approved List of Self-contained Meter Sockets
  - Order Form: The Genesis of Power Plant:
    Dallman 4
  - The Genesis of a Power Plant: Dallman 4
    (view online)
  - Order Form: Getting Here: Building CWLP
  - Getting Here: Building CWLP (view online)
  - Electric Service Rules and Specifications
    (view online only)

WATER DIVISION PUBLICATIONS
  - Order Form: The History of Drinking Water
    in Springfield
  - The History of Drinking Water in Springfield
    (view online)
  - Order Form: The History of Lake Springfield
    (75: Lake Springfield, 1935-2010)
  - 75: Lake History, 1935-2010 (view online)
  - Order Form: Getting Here: Building CWLP
  - Getting Here: Building CWLP (view online)


LAKE SPRINGFIELD PUBLICATIONS
  - Lake Springfield Land Use Plan (view online
    only)
  - Order Form: The History of Lake Springfield
    (75: Lake Springfield, 1935-2010)
  - 75: Lake History, 1935-2010 (view online)

SAVING ENERGY AND WATER
(ENERGY SERVICES OFFICE) PUBLICATIONS
  - Indoor Water Use (view online only)
  - Outdoor Water Use (view online only)
  - Fine-tune Your Irrigation System (view online
    only)
  - How to Fix a Toilet Leak (view online only)
  - Lawn Care Water Use (view online only)
  - Water Quiz (view online only)

 

Top CWLP Home Contact Us

 

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Link to Search page. Manage your C W L P account online.