This is the top-of-the-page graphic for the Restoring Service page. In addition to the page title, there is a photo of two CWLP linemen standing by a fallen utility pole. A CWLP bucket truck is in the background. The graphic also contains a CWLP seal and wording to identify the page as being part of the Electric T and D section of the City Water, Light and Power website.

PLANNING FOR AND
DEALING WITH OUTAGES

How We Plan For and
Prepare to Deal With
an Outage

How Do We Decide Whose
Power To Restore First?

When Will Your Power
Be Restored?

What Should You Do
If Your Power Goes Out?

What If Your Neighbor's
Power Has Been Restored
But Yours Is Still Off?

Help CWLP Help You
By Updating Your
CWLP Account Information



 

OUR PRIORITIZED PLAN
FOR RESTORING POWER



 

What should you do when your power goes out? Click here to find out.

Severe wind, lightning and ice storms, tornadoes and other extreme weather can sometimes result in power outages that affect a large number of customers. When major outages occur, CWLP follows a prioritized plan for restoring power to our customers as quickly and efficiently as possible.

For details about how CWLP plans for and deals with power outages, select the appropriate topics or subtopics listed in the left-hand column of this page.

 

 

 

 

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Last update: 06/24/10

Power outage or other
electric emergency? Call 789-2121.




This is CWLP's Smart Energy Forum logo. Clicking on it will take you to the Smart Energy Forum page.
We're working to make Springfield more energy efficient. You can help!



This is the American Public Power Association's Reliable Public Power Provider logo. Clicking on it will take you to a page that describes what CWLP is doing to earn the R P 3 award.
CWLP is an APPA
RP3 utility.




Planning a festival or other event requiring temporary electric service? You can start the Temporary Service application process online.




Need an electric service upgrade or service for a new construction proj-ect? You can start the Commercial Service application process online.



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Use our feedback form or send us an email. For electrical outages or emergencies, call 789-2121. For water outages or emergencies, call 789-2323.




Planning a landscaping or other digging project?
Call JULIE (Joint Utility Locating Information for Excavators) before you dig! Click here for details.



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