Priority 1
Even while damage assessment is still being done, our line crews get busy repairing downed or broken high-voltage transmission lines that provide power to our substations, as well as any damage that might have occurred to the substations themselves. Focusing on repairing these facilities allows us to restore power to the largest number of customers in the quickest possible time. Also as part of Priority 1, we concentrate on infrastructure repairs that will ensure the restoration of power as quickly as possible to frontline public health and safety providers, including hospitals and police and fire stations.
Priority 2
As soon as is feasible, we begin focusing our efforts on restoring service to facilities that provide needed public services. Such facilities include critical state and federal government agencies, sewage pumping stations, and schools or other buildings that can be used as shelters for customers who are still without power.
Priority 3
During priority phases 1 and 2, power will typically be restored to a large percentage of all customers affected by the initial outage. However, damage to transformers, poles, and distribution and tap lines that serve small areas can leave clusters of outages (of anywhere from one to a few dozen customers each) scattered throughout the city. In the Priority 3 phase, we concentrate on restoring power to these customers. These "localized" pockets of damage are the most difficult and time-consuming to deal with.
Last Updated:01/07/08