This is the top-of-the-page graphic for the Your CWLP Account page. In addition to the page title, there is a photo of a CWLP customer service representative helping a customer. The graphic also contains a CWLP seal and wording to identify the page as being part of the Customer Service section of the City Water, Light and Power website.
YOUR CWLP ACCOUNT
Pay Your Bill Online
or By Phone
Sign Up For New Service
Change Your Service Address
Terminate Service
How To Pay Your Bill
Level Payment Plan
Senior Citizen Discount
Bill Assistance Programs
Contribute to Project RELIEF
How To Read Your Residential Bill
How To Read Your Commercial Bill
Update Your Account Records

 

SPECIAL SERVICES FOR
BUSINESS CUSTOMERS




SAVE ENERGY / SAVE MONEY


RENEWABLE CHOICE PROGRAM


COMMENT? QUESTION? PROBLEM?
REPORT IT HERE


The information included in this section will help you better understand how to establish and maintain your CWLP account. You'll find information about how to: sign up for new service, change or terminate your service, pay your bill, read your bill, and keep your account information up to date. You'll also find information about special payment programs and bill assistance programs.

For more information about any of the topics mentioned above—as well as about CWLP's Customer Service Office in general, about saving energy, and about special services offered to business customers—select any of the topics or subtopics listed in the left-hand column of this page.

 

 

Top  l  CWLP Home  l  CWLP Contact Info  l  Search  l  City of Springfield

 

 

This is the Twitter logo. Clicking on it will take you to CWLP's Twitter page. This is the Find Us on Facebook logo. Clicking on it will take you to CWLP's Facebook page.

 

Last update: 07/29/10

Pay your bill by phone or online. Click the blue button to find out more.


Renewable Choice. Your Green option. Click the yellow button to learn more.

 

Power outage or other
electric emergency? Call 789-2121.

 

Water outage or other
water emergency? Call 789-2323.


Looking for a great gift idea?
How about a
 CWLP Gift Card?

CWLP's Project Relief bill assistance program lets you help neighbors in need. Click the red button to find out more.


This is the Round Up to End Homelessness logo. Clicking on it will take you to a page that describes the program and how you can participate.

Your change can make
a change in Springfield
 Round up your CWLP bill
to aid the homeless.


Need to sign up for CWLP service, transfer or terminate your existing service, or upgrade electric service in a commercial facility? The forms you need are available online.




Drinking water quality report. Clicking on the image will take you to the Drinking Water Quality page where you'll learn how to access an online or hard copy of CWLP's latest Water Quality Report.
 
 

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Ask a question.
Report a problem.
Use our feedback form or send us an email. (ATTENTION: Click here for an important announcement.)

For electrical outages or emergencies, call 789-2121. For water outages or emergencies, call 789-2323.

copyright 2010: City Water, Light & Power