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Terminate Your Service
If you are a current customer seeking to stop your CWLP service, you
can request termination:
In person or
by mail |
CWLP
Customer Service Office
Room 101
Municipal Center West
300 S. 7th Street (corner of 7th and Monroe Streets)
Springfield, IL 62757Office hours are 8-4:30 p.m.,
Monday through Friday, except holidays. |
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By phone |
(217) 789-2030 Call-in hours are 7:30 a.m. to 5 p.m.,
Monday-Friday. |
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By FAX |
(217) 789-2026 If you wish, you can fill in and print a
copy of our online
Application for Termination of Service to fax to us. |
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By email |
publicinformation@cwlp.com |
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Online |
use
our online
Application for Termination of Service |
When requesting to terminate your service, you must provide:
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your name; |
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your service address; |
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the date to end service at
your current address |
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the address to which your
final bill is to be mailed |
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your social security number |
CWLP must receive your request at least 48 hours prior to your need.
Sign Up For New Service
Change Your Service Address
Your Account
Last updated:
10/19/11
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