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Sign Up For New Service
If you are a first-time CWLP customer wishing to obtain service, you will need to
apply in person to the:
CWLP Customer Service Office
Room 101
Municipal Center West
300 S. 7th Street
(corner of 7th and Monroe Streets)
Springfield, IL 62757 |
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Office hours are 8 a.m. to 4:30
p.m., Monday-Friday, except holidays. |
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To save time when you come
to the Customer Service Office to apply for new service, you can
download and print a copy of the
New
Customer Application, fill it in and bring it with you. |
If you are seeking electric
service for construction of a new commercial facility or for an upgrade of electric service in an
existing commercial facility, you will need to complete the
Application for Commercial Service. A copy of this form is
available online and may be filled in and submitted electronically or printed and returned manually. |
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CWLP must receive your Application
for New Service (or Application for Commercial Service) at least
48 hours before your need. |
Applicants for new service:
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must complete a service
application. |
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must provide proof of
ownership of or the lease agreement to the property
that will be receiving service. |
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will be required to pay a
service deposit if they are renting their residence or
business property and if they have not previously had at least
twelve months of CWLP service with no more than two late payment
penalties. (Contact the Customer Service Office for exceptions
to this rule.) The service deposit must be paid by cash, money
order or cashier's check. |
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must provide two forms of
identification, at least one of which must bear a photograph
of the holder (e.g., driver's license, state ID card, FOID
card). Non-photo IDs can include social security cards and credit
cards. |
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must provide your social security number. |
For more information about applying for new CWLP service, contact the Customer Service Office by phone at (217)
789-2030, FAX at (217) 789-2026, or email at
publicinformation@cwlp.com.
Change Your Service Address
Terminate Service
Your Account
Last updated:
06/25/10
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