Photo montage of CWLP scenes with CWLP seal and link to CWLP home page. Click on words City Water, Light and Power to link to home page.

Pay Your Bill By Credit Card or E-Check

Note: CWLP does not currently offer online bill presentment. However, you can check your current account balance
on our internet payments site.

CWLP accepts credit card and e-check bill payments made by phone, over the internet, or at a special computer kiosk found in the walk-in area of the Customer Service Office at Municipal Center West (MCW), which is located on the corner of 7th and Monroe. Convenience fees are applied to payments made using a credit card or e-check.

Phone payments can be made by calling the CWLP Customer Service Office at 789-2030.

Internet payments can be made via our secure payment collections site.

CWLP will accept credit or debit card payments made using Visa, MasterCard, Discover and American Express.

To use the e-check option, you must have an active checking account. CWLP will electronically transfer the amount of your payment from your checking account using the bank routing and account numbers you provide.

When paying by phone or internet or at the MCW kiosk, you will need to provide your name and service address, as well as your nine-digit CWLP account and eight-digit CWLP customer numbers, which can be found in the upper left-hand corner of your bill.

If paying by: You also need to provide:
credit/debit card your 16-digit card account number, expiration date and security code (the three digit number found on the back of the card)
e-check your bank routing and account numbers (found at the bottom of your check)

 

For each credit/debit card or e-check transaction,
you will be charged the following convenience fee:
credit/debit card 2.8% of your total payment (example: for a $100 payment, your convenience fee would be $2.80). The minimum convenience fee per transaction will be $1.00.
e-check a flat $0.50 fee per check

These fees are not charged or collected by CWLP
and CWLP does not receive any portion of them.

 

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Last updated: 02/08/13

 

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