Change Your Service Address

If you are a current customer who is moving to another location within CWLP's service territory, you can change your service address:

In person or by mail	at the CWLP Customer Service Office, in Room 101, Municipal Center West, 300 S. 7th Street (corner 7th and Monroe Streets), Springfield, 62757. Office hours are 8 a.m. to 4:30 p.m., Monday-Friday, except holidays.
By phone	(217) 789-2030. Call-in hours are 7:30 a.m. to 5 p.m., Monday-Friday.
By FAX	(217) 789-2026
By email	publicinformation@cwlp.com
Online	use our online Application for Transfer of Service to a New Location

When requesting a transfer of service, you must provide:

	n	your name;
	n	your current address;
	n	your new address;
	n	the date to end service at your current address
	n	the date to begin service at the new address; and
	n	your social security number.

CWLP requires that you request a change of address at least 48 hours prior to your need.