Water Rates

CWLP retail water service is available to all residents and businesses inside the Springfield city limits, as well as to certain areas outside the city, including Leland Grove and Southern View. The billing unit for water service is 100 cubic feet, which is equivalent to 748 gallons. The average residential customer uses approximately three units of water each month for each person living in the household.

CWLP has four different water rate classification schedules: three standard service categories, which are based on where the customer is located; and one fire protection line service rate. Standard water service rate schedules apply equally to both residential and business customers; the fire protection line service rate is applicable to business properties only. Rates for standard water service include a flat readiness-to-serve meter charge, based on the size of the meter, and separate charges for the volume of water consumed.

Basic information on each of CWLP's three standard water service rate schedules can be obtained by clicking the appropriate link below.

In April 2008, the Springfield City Council approved a four-phase water rate increase that began taking effect on May 1, 2008. Each subsequent step occurs annual, on March 1, through 2011. The increase will affect water usage rates, customer charges, and Fire Protection Line Service fees.

The majority of the increase is being used to pay for the construction of a new water pumping station to replace the existing deteriorating 1930s-era facility located in the Lakeside Power Plant building. A new pumping station is critical to CWLP's ability to continue providing drinking water to the residents of the City of Springfield and surrounding communities. You can watch a video showing the condition of the pumping station and more thoroughly detailing the need for a facility. (You must have Windows Media Player to view this video.)

Revenues from the rate increase are also being used for other infrastructure improvements including completing the Spaulding Dam gate replacement project; adding four new filters to the Water Purification Plant; increasing the size and effectiveness of one of the water plant's five clarifiers; and building an enclosure with special safety features for the water plant's chlorine storage tanks.

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