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YOUR CWLP ACCOUNT

 
Customer Service Policies
Handbook
Pay Your Bill and
Manage Your Account
Online
Pay Your Bill by Phone or
with Online QuickPay
Sign Up for New Service
Transfer Your Service
to a New Address
Terminate Your Service
How To Pay Your Bill
Level Payment Plan
Renewable Choice Program
Senior Citizen Discount
(income-qualified)
How To Read Your
CWLP Residential Bill
How To Read Your
CWLP Commercial Bill
Bill Assistance Programs
Contribute to Project RELIEF
Reading Meters
Update Your Account Records
Round Up To End
Homelessness
Special Programs
for Business Customers
CWLP Gift Cards
Vital Health Care Form
Save Energy/Save Water
Rates
Power Out?
Security Lighting
Electric Meter
Replacement Program
Online Services
Photos/Videos/Literature
Comment? Question?
Problem?
Report It Here
You can help neighbors in need get caught up on their past due winter CWLP bills by contributing as little as a dollar a month to Project RELIEF. This year, the Project RELIEF fund is starting off at a particularly low level, which means many Springfield families who need this important assistance won't get the help needed to keep their lights on and water running. Won't you help? Click here for more info about Project RELIEF and how you can donate.

The information included in this section will help you better understand how to establish and maintain your CWLP account. You'll find information about how to: sign up for new service, transfer or terminate your service, pay your bill, read your bill, keep your account information up to date, and manage your account online. You'll also find information about special payment programs and bill assistance programs, our Renewable Choice Program, and how to contribute to Project RELIEF and the Round Up To End Homelessness Program. Business customers will also find important information about programs and services designed especially for them.

Links to information about any of the topics mentioned above—as well as about CWLP's Customer Service Office in general, about saving energy and water, and other related subjects—can be found in the left-hand column of this page.

 

Top CWLP Home Customer Service Contact Us

 

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