Contact us with your comments or questions 
about this website or CWLP in general.
Search CWLP web site.
CWLP home page.
CWLP web site table of contents.
Management team bios; Organizational chart; Contact information; Community outreach programs; Employment opportunities.
Power generation; Transmission & distribution; Tree trimming/line clearance.
Water purification; Drinking water quality; Water distribution system; Outside-the-city water customers; Water conservation; Water rates; Sewer fees.
Lake water quality, including e.coli monitoring results; Lake water levels; Water sports; Lake parks and reservation information; Lake real estate/property leases.
How to sign up for, transfer or terminate service; Updating your account records; Reading meters; Senior Citizen Discount Rate; Bill payment options; Understanding your bill; Electric, water and sewer rates.
Energy efficiency information; Energy Rebates (heat pumps, water heaters, insulation); Energy efficiency FAQs; Energy audits and technical assistance; Water conservation.
Special services for our business customers; Economic Development Rider; Business Energy Update.
Current news and information about CWLP activities.
Link to City of Springfield web site.
Contact information for comments or questions concerning CWLP web site.

 

If you have any comments or questions about this website, or the information contained here, we'd like to hear from you. You can contact the website administrator by:
Phone: (217) 789-2116 ext. 2632
FAX: (217) 789-2316
Post: City Water Light & Power
Consumer Services Office
4th Floor, Municipal Center East
800 E. Monroe
Springfield, IL 62757
Email: publicinformation@cwlp.com

General questions or comments about CWLP, as well as non-emergency reports of problems regarding utility service, employees or facilities, may also be directed to the telephone or fax numbers or the postal or email addresses listed above. However, to report a problem requiring immediate action—such as a service outage or an incident that has the potential to harm to an individual or property—please call either the Electric or Water Emergency telephone numbers at once. The number for electrical outages or emergencies is 789-2121; the number for water outages or emergencies is 789-2323.

Last update: 01/07/08