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Programs and Services – Contact Information
This section contains contact information for the special programs and services available
to CWLP customers. Selecting an underlined topic will link you directly to the page in
this website where you can find more detailed information about that particular program or
service.
| Program/Service | Office Address | Phone # | Fax# | |
|
New Service Change of Address Terminate Service |
Customer Service
Office Room 101 Municipal Center West 300 S. 7th Street (corner of 7th and Monroe Streets) Springfield, IL 62757 |
(217) 789-2030 | (217) 789-2026 | publicinformation@cwlp.com |
| Service Reconnection |
Customer Service Office Room 101 Municipal Center West 300 S. 7th Street (corner of 7th and Monroe Streets) Springfield, IL 62757 |
(217) 789-2030 | (217) 789-2026 | |
| Senior Citizen Discount |
Customer Service
Office Room 101 Municipal Center West 300 S. 7th Street (corner of 7th and Monroe Streets) Springfield, IL 62757 |
(217) 789-2233 | (217) 789-2026 | |
| Level Payment Plan |
Customer Service Office Room 101 Municipal Center West 300 S. 7th Street (corner of 7th and Monroe Streets) Springfield, IL 62757 |
(217) 789-2233 | (217) 789-2026 | |
| Project RELIEF |
Customer Service Office Room 101 Municipal Center West 300 S. 7th Street (corner of 7th and Monroe Streets) Springfield, IL 62757 |
(217) 789-2414 | (217) 789-2026 | |
| Braille Bills |
Customer Service Office Room 101 Municipal Center West 300 S. 7th Street (corner of 7th and Monroe Streets) Springfield, IL 62757 |
(217) 789-2030 | (217) 789-2026 | |
| TTY |
Customer Service Office Room 101 Municipal Center West 300 S. 7th Street (corner of 7th and Monroe Streets) Springfield, IL 62757 |
(217) 789-2430 | (217) 789-2026 | |
|
Tree Trimming/ Limbs in Wires |
(217) 757-8520 ext. 2207 |
publicinformation@cwlp.com | ||
|
CWLP Energy Experts/ Efficiency Advice |
Energy Services Office 2nd Floor 231 S. 6th Street Springfield, IL 62701 |
(217) 789-2070 | (217) 789-2210 | nrgxprts@cwlp.com |
|
Heat
Pump Rebate Insulation Rebate
Air
Conditioner Rebate |
Energy Services Office 2nd Floor 231 S. 6th Street Springfield, IL 62701 |
(217) 789-2070 | (217) 789-2210 | nrgxprts@cwlp.com |
| Renewable Choice Program |
Energy Services Office 2nd Floor 231 S. 6th Street Springfield, IL 62701 |
(217) 789-2070 | (217) 789-2210 | nrgxprts@cwlp.com |
| Water Conservation |
Energy Services Office 2nd Floor 231 S. 6th Street Springfield, IL 62701 |
(217) 789-2070 ext. 584 |
(217) 789-2210 | nrgxprts@cwlp.com |
|
Bill Stuffers Online Customer Newsletter |
Consumer Services Office 4th Floor Municipal Center East 800 E. Monroe Street Springfield, IL 62757 |
(217) 789-2116 ext. 2632 |
(217) 789-2136 | publicinformation@cwlp.com |
|
PowerTown Electrical Safety Program for Kids |
(217) 757-8520 ext. 2266 |
publicinformation@cwlp.com | ||
|
Lake Parks
Reservations and Information |
(217) 757-8660 ext. 1011 |
publicinformation@cwlp.com | ||
| Boat Licenses/Registration | (217) 757-8600 (217) 786-4075 |
publicinformation@cwlp.com |
Last updated: 08/01/11