This is the top-of-the-page graphic for the Contact Information page. In addition to the page title, there is a photo of a smiling CWLP employee answering a telephone, a CWLP seal, and wording to identify the page as being part of the About CWLP section of the City Water, Light and Power website.

 

MOST FREQUENTLY
CONTACTED OFFICES

 

SPECIAL PROGRAMS
AND SERVICES
CONTACT INFORMATION


REPORT AN
ELECTRICAL OUTAGE
OR EMERGENCY


REPORT A
WATER OUTAGE
OR EMERGENCY


EMPLOYMENT
OPPORTUNITIES

 

ABOUT CWLP


COMMENT? QUESTION? PROBLEM?
REPORT IT HERE




 

 Click on the links below to find phone numbers and other contact information for CWLP’s:
 
- key personnel
- most frequently contacted offices, including those that deal with service outages and customer bill concerns
- contact_programs_services.htm

If you have a non-emergency, non-time-sensitive question, comment or suggestion concerning CWLP in general, CWLP service, or a CWLP employee or facility, feel free to use our feedback form or send us an email.

ATTENTION: Feedback forms and emails sent to the Public Information email box after 11 a.m., Thursday, July 29, will not be checked until Tuesday, August 3. If you need more immediate assistance, please check the Key Personnel - Contact Info, Most Frequently Contacted Offices - Contact Info, and Special Programs and Services - Contact Info pages of this website to find the phone number of the department you need . . . or call 789-2116, ext. 0.

If you have comments or questions specifically related to this website, you can also contact the website administrator directly by:
           phone: (217) 789-2116 X 2632
           email: publicinformation@cwlp.com
           feedback form


 

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Last updated: 07/29/10
 

Power outage or other
electric emergency? Call 789-2121.


Water outage or other
water emergency? Call 789-2323.


Power out? We're working to restore it. You can help. Click on the yellow button to learn more.

 

Make a comment.
Ask a question.
Report a problem.
Use our feedback form or send us an email. For electrical outages or emergencies, call 789-2121. For water outages or emergencies, call 789-2323.


Planning a landscaping or other digging project?
Call JULIE (Joint Utility Locating Information for Excavators) before you dig! Click here for details.


Need to (1)  transfer service to
a new address, or
(2) terminate service?
Do it online. A downloadable Sign Up for New Service form is also available online. Or Call Customer Service at 789-2030.


This is CWLP's Smart Energy Forum logo. Clicking on it will take you to the Smart Energy Forum page.
 We're working to make Springfield more energy efficient. You can help!


Planning a festival or other event requiring temporary electric service? You can start the Temporary Service application process online.


Need an electric service upgrade or service for a new construction proj-ect? You can start the Commercial Service application process online.

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