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Frequently Contacted Offices – Contact Information

Selecting an underlined office or topic below will link you directly to the page in this website that will provide you with information about that office or topic.

ATTENTION: Feedback forms and emails sent to the Public Information email box after 11 a.m., Thursday, July 29, will not be checked until Tuesday, August 3. If you need more immediate assistance, please check the various pages of this website's Contact Information section for the phone number of the CWLP department you need, or call 789-2116, ext. 0.

Office Address Phone # Fax # email
General Office 4th Floor
Municipal Center East
800 E. Monroe Street
Springfield, IL 62757
(217) 789-2116 (217) 789-2136 publicinformation@cwlp.com
Customer Service Office Room 101
Municipal Center West
300 S. 7th Street
(corner of 7th  and Monroe)
Springfield, IL 62757
(217) 789-2030 (217) 789-2026 publicinformation@cwlp.com
Electric Dispatch/
Outage & Service Problems
Electric Engineering Office
1008 Miller Street
Springfield, IL 62702
(217) 789-2121 (217) 789-2082  
Water Distribution/
Outage & Service Problems
Water Engineering Office
11th and Mason Streets
Springfield, IL 62702
(217) 789-2323    
Water Purification Plant 3100 Stevenson Drive
Springfield, IL 62703
(217) 757-8630 (217) 757-8625  
Energy Services Office/
CWLP Energy Experts
2nd Floor
231 S. 6th Street
Springfield, IL 62701
(217) 789-2070 (217) 789-2210 nrgxprts@cwlp.com
Public Information Office 4th Floor
Municipal Center East
800 E. Monroe
Springfield, IL 62757
(217) 789-2116
ext. 2629
(217) 789-2136 publicinformation@cwlp.com
Utility Security Office 3100 Stevenson Drive
Springfield, IL 62703
(217) 757-8600 (217) 757-8605 publicinformation@cwlp.com
Lake Recreation Property Management Ctr.
200 E. Lake Shore Drive
Springfield, IL 62712
(217) 757-8660
ext. 1011
(217) 757-8650 publicinformation@cwlp.com
Lake Real Estate Property Management Ctr.
200 E. Lake Shore Drive
Springfield, IL 62712
(217) 757-8660
ext. 1027
(217) 757-8650 publicinformation@cwlp.com
Liability Insurance
Claims Office
Property Management Ctr.
200 E. Lake Shore Drive
Springfield, IL 62712
(217) 757-8660
ext. 1030
  publicinformation@cwlp.com

 


Last updated: 07/29/10