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City Water, Light & Power's general offices are located on the
fourth floor of Municipal Center East, 800 East Monroe, Springfield, IL
62757. To contact the general office, you may write in care of the
address above; call (217) 789-2116; FAX (217) 789-2136; or email
publicinformation@cwlp.com. Contact information for other
departments or key employees can be found on the
Contact
Information page in the About CWLP: Now & Then section.
For more
information about the utility or its various divisions, select one of the topics below.
TABLE OF CONTENTS
ABOUT CWLP: NOW & THEN
THE ELECTRIC DIVISION
THE WATER DIVISION
LAKE SPRINGFIELD
CUSTOMER SERVICE
ENERGY SERVICES OFFICE
SPECIAL SERVICES FOR OUR BUSINESS CUSTOMERS
ONLINE SERVICES
WHAT'S NEWS?

| A report detailing the
causes of the November 2007 explosion at CWLP's Dallman Power Plant
has been issued.
Get
the report. |
| City
Council approves 4-step water rate increase to fund construction
of new pumping station and other infrastructure improvements.
Find out more. |



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CWLP
Super-charges
Insulation Rebate!
Larger rebate makes it
more affordable for CWLP electric customers to increase insulation
levels in Springfield homes and businesses.
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CWLP is proud to have been designated a
diamond-level RP3
utility by the American Public
Power Association. To learn
more, click here.

Over the next few years, CWLP will
be working to design and expand programs aimed at helping our
customers use energy more efficiently. CWLP welcomes public input
and ideas to help shape the most effective and desirable energy
conserva-tion programs. Toward that end, we have created the CWLP
Smart Energy Forum. For more infor-mation about the Smart Energy
Forum and how you can participate, see our
Smart Energy
Forum page on this website.
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Planning a landscaping or
other project that will involve digging?
First call JULIE
(Joint Utility Locating Information for Excavators) at
1-800-892-0123. JULIE will arrange for representatives from your
utility service providers (electricity, water, cable, gas,
telephone) to come to your property and mark the location of each
underground service.
If you dig without
calling JULIE first, not only could you be putting your life and
property in danger, you can be held financially liable for any
damages occurring to utility property. |
Comments? Questions? Problems?
If you have a general question or comment about CWLP, or if you would like
to report a problem regarding utility service, employees or facilities, you
can contact the
Public Information Office. If your problem is one that requires
immediate action, such as a service outage or an incident that has the
potential to harm to an individual or property, please call either the
Electric or Water Emergency telephone numbers at once. The number for
electrical outages or emergencies is 789-2121; the number for water outages
or emergencies is 789-2323.
Last update:
05/07/08
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